Hosting Services > FTP (File Transfer Protocol) > FTP Additional Information

Additional FTP Accounts

We support multiple FTP accounts on a single main account. This feature is typically used to allow your web developer access to maintain your site, without giving them access to the account control panel. This feature can also be used to subhost simple sites of the form http://www.yourdomain.com/username/.

 

Managing FTP Accounts

Domain Support's FTP system allows you to grant FTP access to additional users by specifying a separate username and password for each user. You can restrict users to a certain subdirectory, and/or restrict users to read-only access.

To manage your additional FTP accounts, please visit your account control panel by selecting the Hosting tab from the blue menu bar then choose the option for FTP Account Management.

Additional FTP accounts use the same FTP hostname (typically ftp.yourname.com), but supply their own username and password. After identifying the username and password, the FTP server makes any necessary access restrictions, and logs them in normally.

 

Anonymous FTP

Domain accounts include an anonymous FTP server. When enabled, this server allows anonymous users to download (and optionally upload) files from/to a specific directory within your account. Activating Anonymous FTP To activate anonymous FTP, create an /ftp directory within your document root (/htdocs) directory. This directory will appear via anonymous FTP at ftp://ftp.yourname.com/ftp/. (It will also appear on the web at http://www.yourname.com/ftp/).

Anonymous FTP users will be able to view and download files in the /ftp directory, and in any of its subdirectories. They will not be able to view files outside of the /ftp directory.

 

Anonymous FTP Permissions

By default, anonymous FTP users cannot upload files (their access is read-only). To activate this feature, logon to your account control panel, and enable anonymous FTP upload from My Account/Preferences. Then, create an /incoming directory inside your /ftp Directory, and change its permissions to rwxrwxrwx (using Webby or FTP). Anonymous FTP upload is only permitted in the /ftp/incoming directory when access has been enabled through your control panel, and permissions on the directory are updated.

Although you may change the permissions to allow anonymous FTP upload, Domain Support HIGHLY DISCOURAGES this practice. You will be allowing third-parties to upload content which might cause your site to violate our policies or which might cause your site to exceed your disk space allotment, resulting in charges to your account. Domain Support reserves the right to delete, at any time, any files which have been anonymously uploaded. Domain Support also reserves the right to disable this feature as necessary, without notice. A better solution is to create one or more additional FTP accounts and selectively distribute the password(s). Or use the WebDropBox feature to allow people to upload files.