Frequently Asked Questions: Web hosting
Why does the file "robots.txt"
appear in my error log?
How do I prevent people from
browsing the contents of my directories?
How do I specify a page to load
when a file is not found?
What "index" files are supported?
I just uploaded my site and
some of my images and background do not show up. What's wrong?
Where do I upload my files using FTP?
I can't delete my directories using FTP.
My files are "broken" when I view
them through my browser.
How do I create multiple FTP accounts?
How do I setup password-only access
restriction?
How do I manage access restriction
for large numbers of customers?
Why does the file "favicon.ico"
appear in my error log?
How do I add a java chat to my website?
I am a dedicated server
customer. How do I enable a telnet session on my server?
Can you restore files from my website?
Do you have plans for ColdFusion?
If so, are all CF Tags enabled?
Do you allow remote access to your
database servers?
How easy/impossible would it
be to have an unavailable PHP library installed?
Are there any stats programs pre-installed?
Do you support plugins like
Shockwave, Quicktime, VRML, and Live3D?
Do you support Miva (Htmlscript)?
Do you offer SSL (secure) hosting?
Do you offer telnet or shell access?
I need to change the domain
name associated with my hosting service. How do I make this update?
Can I use my private FTP account as
an anonymous FTP service?
Can I host my pornographic or
offensive material on Domain Support?
Can I use Domain Support to send spam?
What payment methods do you accept?
What is the difference between an
email alias and an email account?
Do you offer telephone support?
Do you support Java and Javascript?
What about server-side Java?